Terms of Service

These terms are between your practice (“you”) and LAS LEICESTER LTD, registered in England and Wales, company number 15207933, of Leicester, United Kingdom (“we”, “us”, “lAvArt”).

They apply when you create an account. lAvArt is sold to businesses — architectural, engineering and construction practices — and priced accordingly. If you are buying as a consumer rather than for a business, your statutory rights apply in full and nothing here removes them.

lAvArt helps you write, brand, send and track quotes and invoices. It drafts text with AI, renders PDFs, emails them to your clients on your behalf, and records what happened to each document.

It is a tool for producing your documents. It is not accountancy software, it is not legal advice, and the professional content of what you send remains yours.

You are responsible for what happens under your account, for keeping your sign-in details to yourself, and for the accuracy of what you put into your documents.

Every plan is currently a single login. Multi-seat access is not built yet, so no plan promises a second one.

An AI generation is one press of Draft scope, Suggest line items or Polish — not one quote, which usually uses several. Repeating an identical request returns the previous result and does not count again. A generation that fails never counts.

Prices are shown on our pricing page in pounds and dollars. The price presented to you at checkout is the one that applies.

These limits are what the product enforces. Anything else described on our marketing pages is a description of features, not a separate contractual entitlement — and if you ever find the two disagreeing, tell us and we will fix the page.

New studios get 14 days free. No card is required, and it ends by itself.

The trial gives you Studio-level features — unlimited quotes and no mark on your PDFs — with one difference we would rather state than bury: its AI allowance is 150 generations, the Starter figure, not Studio’s 600.

When the trial ends without a plan, nothing is deleted. Your documents stay readable; creating and sending pause until you choose a plan.

Subscriptions are monthly, in advance, taken by Stripe. They renew automatically until cancelled.

You can cancel at any time from the billing portal. Cancelling stops the next payment; it does not refund the current month, and your studio keeps working until the period you have paid for ends.

We do not currently offer refunds for time already paid for. If something has gone genuinely wrong on our side, email us — we would rather sort it out than hide behind this sentence.

If a payment fails, we do not cut you off immediately: access continues while Stripe retries.

Your quotes, invoices, client details, branding and everything else you put into lAvArt remain yours. We claim no ownership of them and no right to use them for anything except running the service for you.

We do not train AI models on your content, and we will not start without asking you first and letting you decline.

You can export everything at any time, and delete everything at any time, from Settings → Your data.

The scope, fee lines and wording lAvArt drafts are suggestions. They are produced by a language model, and language models get things wrong — including confidently.

You are responsible for what you send. Check the figures, check the scope, check the exclusions. A quote you send is your professional document and your commercial commitment, whoever drafted the first version of the words.

We build guardrails into how we prompt the model — it is instructed not to invent fees, to flag its assumptions, and to leave your numbers alone. Those are instructions, not guarantees, and they should not replace reading the draft.

This matters, so it gets its own section. lAvArt does not collect payment from your clients. There is no pay button, no checkout, and no point at which your fees pass through us.

Your client pays you directly, on the terms printed on your invoice. When the money arrives you record it yourself with Accept payment, and lAvArt keeps the record.

It follows that we make no representation that any invoice has actually been paid. Marking an invoice paid is your statement, not our verification. Any dispute about a fee is between you and your client, and we are not a party to it.

The only money we take is your own subscription to us.

When you send a document, we email it on your behalf and create a link your client can open without an account. In doing that we act on your instructions and as your data processor — see the Privacy Policy.

You are responsible for having a proper basis to send to the address you enter, and for the content of what you send.

Anyone holding a document link can open that document. Quote links stop working after the quote’s validity date; invoice links do not currently expire.

You agree not to use lAvArt to:

• send unsolicited bulk email, or anything you have no basis to send;
• impersonate another practice or person;
• break the law, or help someone else to;
• probe, overload or work around the limits of the service, including by automating access to document links that are not yours.

If you do, we may suspend the account. Where the problem is not serious or deliberate, we will tell you and give you a chance to put it right first.

We will provide the service with reasonable skill and care, and we will not deliberately degrade it.

We do not promise it will be uninterrupted or error-free. We are a small company running on other people’s infrastructure, and we publish no uptime guarantee because we are not yet in a position to stand behind one. Saying so is more useful to you than a number we picked.

We may change how features work as the product develops. If we remove something you rely on, or change it materially for the worse, we will tell you.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, we are not liable for loss of profit, loss of business, loss of contracts, or indirect or consequential loss. Our total liability to you in any twelve-month period is limited to the amount you paid us in that period.

We are not liable for the content of the documents you send, for decisions you take on the strength of an AI-drafted suggestion, or for whether your client pays you.

You can stop at any time: cancel the subscription, or delete the studio outright from Settings → Your data.

We may end this agreement if you break these terms seriously, or with 30 days’ notice if we stop offering the service. If we shut down, we will give you notice and time to export everything.

Deleting your studio removes your data permanently and we keep no copy. Export first if you might need it.

When these terms change we update the date at the top. For a material change we will email you before it takes effect. Continuing to use lAvArt after that means you accept the new version; if you would rather not, cancel.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions about any of this go to info@lavart.ai.